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Free Money and explaining GPOs with Rich Kemp of Buyer's Edge, plus will Ai actually make things cheaper?

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About this episode

This episode starts with a practical look at one of the least understood parts of the restaurant business: group purchasing organizations. Josh, Matt, and Mike are joined by Rich Kemp, whose background in food distribution and work at Buyers Edge gives him a deep view into how operators actually buy, price, and negotiate food. Together they unpack what a GPO really is, how rebates and price deviations work, why distributors participate, and how procurement teams can use better data and manufacturer relationships to reduce costs. The conversation also pushes on a bigger question that has come up repeatedly on the show: if supply chains, AI, and purchasing systems get more efficient, will restaurants ever truly see those savings on their invoices.

In the back half, the conversation shifts from economics to culture, as the hosts react to the latest reporting around Noma and René Redzepi. What follows is a candid discussion about abuse in professional kitchens, the way destructive behavior has been normalized for generations, and the difference between demanding excellence and tolerating harm. It is a sharp, emotional, and deeply personal exchange about leadership, accountability, and whether the industry is finally ready to confront the systems that allowed this behavior to thrive for so long.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on Instagram: https://www.instagram.com/joshlsharkey/?hl=en

Follow Josh on LinkedIn: https://www.linkedin.com/in/joshua-sharkey-406965b/

Follow Richard on LinkedIn: https://www.linkedin.com/in/richard-kemp-2a447412/

Follow Richard: @kemprk

Follow Consolidated Concepts on Instagram: @consolidatedconcepts

Follow Michael: @michaeljacober

Follow Matthew: @conbeazie

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What We Cover

00:53 Josh introduces Rich Kemp and the GPO conversation.

03:14 Rich explains what a GPO is and how it works.

08:24 The economics of rebates, distributors, and savings.

14:47 Will AI and efficiency actually lower restaurant costs?

21:14 Produce procurement, direct grower pricing, and savings.

27:00 Who captures the margin when systems get more efficient?

31:14 Matt argues invoices rarely come back down.

40:55 The hosts revisit pricing, margin, and distribution power.

Transcript

Joshua Sharkey (00:00.046)When I started my career in fine dining, I remember vividly I won this contest. got the flight to Norway. I was with Eric Repair and Rick Moonin. I saw this dichotomy of how you can behave as a chef where there's chefs that scream. And then you have an Eric Repair who I'm chopping the chives the wrong way. And he just walks up right to my shoulder and he says, I don't think you should do it that way again. This is not the way that we need to cut chives. And it was very, very calm, collective, no anger.

in a way that like crushed my soul more. Sure. Because it was just so calm and collective. so the problem is that like we haven't professionalized leadership either. You you don't train these things. You go work for LBLE. The same stuff was happening there. And that's where Rene came from. I'm not justifying him, but I mean like a bigger thing has to change. And that's my point. Just so many people have been affected by this that when we see this, when I see this story, I'm like, I I came up in this and like there was so many times I wanted to quit, not because the work was hard.

but because I knew I had to endure this like abuse. I'm like, but I just assumed that's just the norm. That's just what it is. You're listening to Me's Podcast. I'm your host, Josh Sharkey, the founder and CEO of Me's, a culinary operating system for food professionals. On the show, we're gonna talk to high performers in the food business, everything from chefs to CEOs, technologists, writers, investors, and more about how they innovate and operate and how they consistently execute at a high level, day after day.

and I would really love it if you could drop us a five star review anywhere that you listen to your podcast. That could be Apple, that could be Spotify, could be Google. I'm not picky, anywhere works, but I really appreciate the support and as always, I hope you enjoy the show.

We have a guest coming on today. I've known this person for over a decade. He was my rep at PFG when I worked at Orify. He was with PFG. He was in food distribution for like 20 years or so. Now he's at Buyers Edge, which is like this conglomerate of a GPO and food tech and a bunch of other things. And they're acquiring a bunch of tech and other types of companies. He'll talk about it. But I thought today,

Joshua Sharkey (02:14.114)would be interesting to hear about GPOs. then because we've been talking about supply chain and like will things actually get cheaper as AI gets better. He probably will have some good perspective on how they think about pricing. So that's it. His name is Rich Kemp. He lives in Jersey. Good guy. He's a runner. I'm going let him in now. Mr. Rich, welcome to the show. Thank you. We have been talking a lot about the cost of food and

Michael Jacober (02:33.614)Let's do it.

Joshua Sharkey (02:43.982)Arguing a lot about that as well and will it go up will it go down? So I know you want to talk about GPOs I know Mike here has some questions for you about GPOs and Matt probably doesn't know what a GPO is Like most people by the way like most people anyways I did tee you up that we've known each other for over a decade I used to buy a lot of food from you from PFG. You've been a distributor for a very long time now You're with buyers edge buyers edge is like a conglomerate of

Matthew Conway (02:58.07)Yeah.

Joshua Sharkey (03:13.55)don't know, all kinds of things, including GPOs. They just keep acquiring more companies. It's pretty cool. Yeah. So why don't we just start with like, what the heck is a GPO? Why does it matter? Because most people have no idea what it is. And I think in restaurants it would be good to know. Yeah, no, definitely. Thank you. Thank you, Josh. I appreciate that. So like they said, guys, Josh and I have known each other for a long time. I have a background of 25 years on the distribution side.

the business, is where Josh and I met. know, listen, the GPO thing, as Josh said, for some people, it's you know, very complicated and it is, you know, we, are a network of over a dozen sister companies here at the buyer's edge platform. Each of these companies focused on the specific tool, a specific cost reduction tool that can be used within a, whether it's an independent restaurant, a multi-unit operation, the group purchasing organization.

is a piece of what we do. It's not all of what we do because in essence, we're really a tech company. The GPO, the Group Purchasing Organization, it's an organization that has partnerships with many different manufacturers. And if you become a member of that group purchasing organization, it opens up opportunities for rebates and price deviations that that manufacturer extends.

on your behalf through our organization. So whether you're a healthcare facility, whether you're a multi-unit operator, whether you're an independent restaurant, convenience store, you know, we kind of play in all of these different sandboxes. So when someone becomes a member of a GPO, whether it's our GPO or any other GPO, that connects them to all of our manufacturer-based partnerships and relationships that we've had us for over 25 years.

on 175,000 different line items. So it's 500 different manufacturers. It's over 175,000 different line items. And we as a company have about $75 billion worth of spend running through our platform, running through the buyer's edge platform. So I'm not sure what you gentlemen know about GPOs or your experience in the past, maybe Mike.

Joshua Sharkey (05:39.522)with your, with, you know, being approached by a GPO. but it's definitely something that people should consider, whether it's a multi-unit group, which is the, the set, the sector of the company that I work with is called consolidated concepts, which specifically works with multi-unit operators generally from, would say, you know, eight, eight to 500 different units. mean, we have some clients of ours like Jersey Mike's and you know,

Joe and the juice and Red Robin and individuals, Sweet Green, Chopped, all these different clients that are partners of ours, whether it be through the GPO or one of our sister companies. So that's what it gives you access to. It's kind of a long winded way of saying there's no short winded way of saying this. It's like you get the power of group purchasing, even though you don't have that much economy of scale. Is that a good way to put it? I want to make sure we're saying this in layman's terms that. Yeah.

that Matt understands. So let's not use too many big words. Sure. just be as straightforward as possible. Matt has a restaurant and he's going to be opening up some other ones, but like, you know, he's not at a hundred. So, so Matt understands. So what I would do, it's simple, Matt. So if we saw each other on the corner of 14th street and sixth avenue, we started having this conversation. I would say something like this. Let's look at your, purchases.

Matthew Conway (06:40.546)Taking notes over here.

Joshua Sharkey (07:02.264)for a 30 day period of what you're buying. We take those purchases, which is a report, simple report that could be generated, and we match it up against our manufacturer partnerships, and it spits out a report. That report can tell you how much money, whether it's through rebates or price deviations, that you could save.

Matthew Conway (07:23.31)That report is AI generated.

Joshua Sharkey (07:26.358)We have a data analytics team. It's a little bit of AI and it's a little bit of data analytics team that's generated that connects. Now you may say, okay, how does that connect? How do we connect to that report through the manufacturer identification number? So every item that's sold into any distributor that's sold into any operator has a manufacturer identification number associated with it. And so that's how we connect to show what rebates we may have.

Michael Jacober (07:53.516)Rich, can you talk a little about the simple economics? So there's two sides to the trade, right? There's the buyer side and there's the seller side. And I should say there's a third wheel in there. There's the distributor. So can you talk about how does a buyer, obviously the buyer benefits through cost reduction. Do they have to pay dues or fees into the GPO in order to sort of subsidize this whole process? That's one side of the trade. And then if I'm a distributor, what are the benefits for me as a distributor?

to participate.

Joshua Sharkey (08:24.43)And Matt, just so we're clear, by buyer we're saying the restaurant who's buying all the product. And then there's the distributor and then there's the manufacturer. Those are the three people in this conversation. Other than Rich, helps people understand this. Yeah, cool. Thank you. Yeah, so the restaurant and Rich, I'm going to answer some this for you because I've been going through this for Rich for a while. Let's see how well you do. Let's see how well you do, Josh. But the restaurant basically like, so Matt gives Rich his, here's everything I buy.

A GPO looks at all the actual manufacturer specs of everything you're buying and says, cool, we can get you 20 % back on all these products here. And then you just, you're just getting those dollars back in terms of either like literally a check in the mail, like here's your money back from what you spent. Or it's like something you appreciate in every item that comes in your, on your invoice from the distributor, where it's just like a lower price. And then the GPO is actually getting a VIG on that, whatever the sort of like Delta of savings is.

They get like a VIG on that. And then the distributor, have no idea. The distributor is basically just the middle man. They're just the ones that are actually the medium of this transaction happening. Is that a fair way to say this, Rich? Pretty damn good, but I'm going to tweak a couple things here to help Mike and Matt understand a little bit clearer. You brought up a very good point, Mike. There is no fee at all to be a part of a GPO, especially a hard GPO. There's no fee for that. 100 % of the rebate or the price deviation.

goes back directly to the end user. know, Mike's restaurant call it, right? Yeah. 100 % of that, whether it's a rebate or a price deviation goes directly back to the operator. And we get a administrative fee directly from the manufacturer on every transaction that occurs. Okay. So that's how that piece works. If it's a price deviation, obviously that flows through the distributor as a normal price deviation would be.

going through the distributor, which is a reduction of cost by the manufacturer for a specific client, in this case, a multi-unit client, right? For a specific client that has X amount of volume attached to that.

Michael Jacober (10:34.25)So what is the benefits to the distributor? Is it increased volume? Because if you're basically saying, hey, distributor, whatever margin you may have made on a transaction like this, we're going to govern that margin. So what's really in it for the distributor?

Joshua Sharkey (10:51.862)Right. So we have a variety of different, we actually have a variety of different distributor partners across the United States that we work with. could be a variety of different things in it for the distributor. Obviously we have a partnership where we work with a variety of different call it independent accounts called street accounts, where we extend rebates directly back to them. So, you know, this is a way of bringing a value add to the operator through the distributor.

So if for some reason, maybe there was a client that was thinking about leaving a distributor, which always happens for whatever reason it may be good, bad, or indifferent, whatever it may be, this could be a tool in order to solidify that relationship and keep that client with the distributor for a variety of different reasons. So that's, that's a piece of this, as far as how all that goes. I think that, you know, depends on the type of account that you're talking about, whether it's an independent street account or a big multi-unit account.

Obviously when you're talking about big multi-unit accounts, many of these accounts have master and distribution agreements with said distributor, whoever that may be, any of the big boys or some regional distributors, whoever it may be. So, you know, the benefit for them is it's another tool in their toolbox per se to be able to create that stickiness with the client. guess the question is just why then is not everybody just doing this? Why does everybody just...

appreciate some sort of benefit of rebates and things by using a GPO, whether they're like a large group or small. What's the impediment there? Listen, listen guys, we've all been in the business long time, 20 years, 30 years, whatever it may be. We know this is a high ego business, right? We know that this is part of the deal. I think that depending on the person you're talking to and depending on the concept that you're talking to, if we're just specifically talking about multi-unit concepts, I don't know why someone would not engage with a GPO.

You know, even consolidated concepts as a GPO. I don't know why someone wouldn't want to engage because it's a no fee program. A hundred percent of those rebates and deviations go directly back to them. You know what I really think? I think that some people are either just, confused or they don't understand completely what this is. And I see Mike shaking his head and you're, you get it. Right. Like even when I talked to Josh initially about this, you know, if you don't understand.

Joshua Sharkey (13:17.654)what this is and it's, and it's, it's not only complex, but it makes it even more complex when we have 12 sister companies within our buyer's edge platform. Right. So it's really up to myself and my colleagues within the company here to do a really good job at explaining it and breaking it down to clear, you know, to Josh's point, clear pieces of the puzzle of how this works. So I think it's part people don't understand it. Everybody in this business is extremely busy and has got.

50 different sales guys calling them on them at any different moment of any different day. So that happens as well. And you, if you think you know it all, which there's a lot of that in this industry too, if you do, then that's another piece of this that you're like, well, why do I, why do I need you? I've, I've got this figured out and, you know what? Listen, maybe you do, but maybe there's 25 other items that you don't have any rebates or price deviations on.

and you have no direct deals with the manufacturers on that we have a bunch of programs that can save you $50,000 a year, $30,000 a year, even $10,000 a year, whatever it may be, why would you not want?

Michael Jacober (14:27.31)It just sounds like a sophistication issue, a pride issue, an ego issue, and a lack of curiosity to understand ways to potentially save your business. I'm just so busy. just so busy and I don't have time for this.

Joshua Sharkey (14:47.918)And skepticism, people were like, you're going to give me free money. I mean, hear this all the time, You're going to me free money. How do I believe that? It feels like a thing. It's like, hell, hold on. Wait a second.

Michael Jacober (14:52.718)Yeah

Matthew Conway (14:59.31)It also limit you to whatever products that you can get from rich like I know they work with a bunch of different companies, but if you wanted a specific skew from it like, you know, I work with a very specific avocado like I don't know. It deter some people because now you're forcing to buy everything. I'm just saying, yeah.

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