meez podcast

Henry Shapiro and Patrick Lightbody on Revolutionizing Productivity with Reclaim.ai

Rectangle Image with navy background of Henry Shapiro and Patrick Lightbody

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About this episode

#66. In this special episode of The meez Podcast, host Josh Sharkey welcomes Patrick Lightbody and Henry Shapiro, founders of the revolutionary app, Reclaim.ai. Unlike the typical focus on the restaurant and hospitality industry, this episode dives into the realm of digital hospitality, exploring how Reclaim exemplifies excellence in this space.

Patrick and Henry share insights into the creation and impact of Reclaim, an app designed to optimize work habits by intelligently managing calendar events. They discuss the transformative power of Reclaim, explaining how it helps users prioritize essential activities like strategy sessions and exercise, ensuring a balanced and productive schedule.

Listeners will gain valuable knowledge about product development as Patrick and Henry discuss their approach to building Reclaim, including how they prioritize features, gather and synthesize customer feedback, and stay grounded while planning for the future. This episode offers a unique perspective on technology and product innovation, providing lessons that extend beyond the restaurant industry.

Tune in to learn from Patrick and Henry's experiences and discover how principles of great product development can be applied to any field.

Where to find Henry Shapiro:

Where to find Patrick Lightbody:

Where to find host Josh Sharkey:

What We Cover

(06:05): Why Reclaim was built

(13:01): Reclaim.ai 101

(22:19): Henry and Patrick's thoughts on alternative checklists & tasks

(29:23): What to think about when building great product

(51:13): Problems that Reclaim.ai aspires to fix

(1:02:14): Reclaim's future vision

Transcript

[00:00:00] Josh Sharkey:

You're listening to season two of The meez Podcast. I'm your host, Josh Sharkey, the founder and CEO of meez, a culinary operating system for food professionals. On the show, we're going to talk to high performers in the food business, everything from chefs to CEOs, technologists, writers, investors, and more about how they innovate.

[00:00:19]

And how they consistently execute at a high level, day after day. And I would really love it if you could drop us a 5 star review. Anywhere that you listen to your podcast. That could be Apple, that could be Spotify, it could be Google. I'm not picky. Anywhere works. But I really appreciate the support. And as always, I hope you enjoy the show.

[00:00:45]

Alright, ladies and gentlemen. This is well, this is a special episode, I would say, in that it's untraditional in that the guests today have basically nothing to do with the restaurant industry or the hospitality industry other than, I would say, that what they've built totally exemplifies great hospitality, at least in the digital realm.

[00:01:07]

The guests today are Patrick Lightbody and Henry Shapiro, and they are the founders of This app that if you've been listening to the podcast or maybe other podcasts that I've been on, you've probably heard me talk a lot about this app that I use called Reclaim, and it has really changed the way that I work.

[00:01:24]

in a really positive way. It allows you to create all these habits within your calendar that get moved around. So you make sure no matter what, you always have the time for things like strategy or, you know, exercise or all the things that are not booking a meeting on your specific calendar. And still a lot of people to book your book time on your calendar and everything gets prioritized.

[00:01:46]

I'm doing probably a terrible job of explaining how incredible this app is, but we dig really deep into it. I have to tell you, it is one of the best applications that I've ever used that has a significantly big impact on the way that I work and the way that I just generally run my life. We are going to talk a lot about what it's like to build product and how to do it.

[00:02:06]

Patrick and Henry think about prioritizing what to build, the heuristics that they use to think about what features to build, how they synthesize the feedback of their customers. Generally speaking, how they sort of think about the future of what they're building, but still stay very grounded. And of course the history of how they got to where they got to with this product generally and with their careers.

[00:02:27]

And it was for me an incredible learning experience of how folks outside of the restaurant space approach technology. And I learned a lot. I think you will too. And I know it's not specifically about food, restaurants, or hospitality, but I think everybody can learn a lot about how to think about building great product, whatever type of product that you're building, how to have the right sort of first principles to make decisions and how to continually iterate and get better.

[00:02:53]

So, thanks Patrick and Henry for taking the time to come on board. I definitely cold emailed them and asked them to come on. So I was really appreciative of that. And as always, I hope that you enjoy the show as much as I did.

[00:03:12]

Man, I'm so freaking excited to have you guys here. I don't know if you know this, but I talk about you guys all the time. So this is kind of like a fan boy episode. I have to be really careful. One thing is like, you're probably wondering like, why am I on a, hospitality, you know, I mean, we are a tech company, but like, you know, I'm a chef, I was a restaurant in most of my life and, and, and most of the folks that listen are in the restaurant business.

[00:03:35]

And you're probably why you want to, why am I in a restaurant podcast? But I'm just obsessed with your product. So I'm going to try to not have my like tech hat on. To just ask you guys a million questions about technical things, because I'm just enamored, but I, at least in 10 episodes, I have mentioned your product.

[00:03:54]

I also just like posted something about it on LinkedIn a while back, and I just love it. I don't tell you why I love it. And then we can get into you guys. Cause you know, that's obviously what's, what's most important, but I've been looking for this product forever. You, you know, and I can see, I think I have a sense of like the trajectory of what you're building, but I'm a big believer that doesn't matter how big of a, of a list of things you have to do, or even if you have like an asana board and it's organized really, really well of like, you know, a backlog and in progress, there's only so many hours in a day.

[00:04:26]

And this becomes even more and more like a parent when you start having, obviously, if you're an entrepreneur, if you're a CEO, if you have like a, you know, a job that's very busy, and then you have, I have two kids, a wife, and all that other, other stuff going on where like time gets crunched and crunched and crunched.

[00:04:38]

And it's like, it, it's irrelevant how, what your list looks like, unless it's correlated to how many hours you have in a day and when that's going to get plugged into, you know, to your calendar on top of that, I mean, I have an assistant that helps me with my calendar because my calendar is like, I've always been maniacal about measuring, The time I spend on each thing and looking back over time and seeing how much I spend on this versus that and what's driving energy or what's driving output, which is obviously a whole other thing that I don't have to worry about now, but I have these blocks of time that are just like, I, I know I needed to spend X amount of time on strategy.

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